in-house call center
Recording
Voicemail
Menu's
Queue's
Lead Disposition
* SendSquared is a FCC regulated telecom.
/ In-house call
center, linked with your PMS,
built for VR and Hotels /
/ In-house call
center, linked with your PMS,
built for VR and Hotels /
Voice Breakdown
Maximize Efficiency and Enhance Customer Experience with SendSquared Voice
1
Lead Management
2
PMS Integration
3
Soft Clients & Smart Routing
4
Reporting and Analytics
1
Voice tailored disposition page for lead management, increase booking volume and call quality.
2
PMS data gives agents access to prior and current reservation information.
3
Use our soft-client anywhere your agent is. Combined with smart routing, ensures your guests talk to the same rep again.
4
Reporting and analytics that will make call scoring ancient and outdated.
Voice Feature Highlight
Analyze which agents close. Generate tasks, and convert more calls calls into booked reservations.
* SendSquared is a FCC regulated telecom.
