FAQ

SendSquared integrates with property management systems to unify lead, booking, owner, and guest communication records into one single source of truth within our omnichannel communications hub.

 

Our proven programs streamline vacation rental and resort operations by automatically delivering the right message at the right time to drive direct bookings and maximize upsell opportunities.

SendSquared offers a variety of pricing plans, and we price them based on the number of units (for vacation rentals) or keys (for resorts) your company has. We offer two plans: SendSquared Enterprise and SendSquared Plus.

No, SendSquared does not offer a free trial. However, you can sign up for a demo to see SendSquared in action.

Yes, SendSquared offers both email and text messaging automation. Additionally, you can even send emails and texts from the same automation tree.

The implementation time for SendSquared may vary depending on the package you choose. SendSquared Plus typically takes two weeks, while SendSquared Enterprise can take up to six weeks. The longer timeframe for SendSquared Enterprise is due to additional setup requirements such as porting numbers and setting up call menus and plans.

No, SendSquared Plus does not include voice calls. However, it does offer SMS and MMS messaging and can port your numbers for use on those channels. If you require voice call forwarding, it can be accommodated with SendSquared Plus.

If you need further assistance, you can contact SendSquared's support team by email at support@sendsquared.com or by calling or texting +1 855-340-7363. Additionally, many forms on our website have a redirect feature to connect you with someone who can help. We encourage you to reach out to us for any support you may need.

Yes, SendSquared provides mobile capabilities through our Apple and Android apps. With our mobile app, you can easily view your contacts, along with their notes, prior sends, and reservations. You can also manage your SMS and email inboxes, and review guest reservations on-the-go. Download the app now and take advantage of all the mobile capabilities offered by SendSquared.

Yes, SendSquared provides Lead Management as part of our CRM capabilities. Through our CRM, you can easily manage and organize your leads, attach communication such as emails, texts, calls, or voicemails directly to a lead, and track lead engagement. This allows you to build and maintain relationships with your leads, while also streamlining your lead management process. Try out our Lead Management features today and see how SendSquared can help you convert more leads into owners and guests.