in-house call center

Recording

Voicemail

Menu's

Queue's

Lead Disposition

* SendSquared is a FCC regulated telecom.

/ In-house call center, linked with your PMS, built for VR and Hotels /
/ In-house call center, linked with your PMS, built for VR and Hotels /
Voice Breakdown

Maximize Efficiency and Enhance Customer Experience with SendSquared Voice

1
Lead Management
2
PMS Integration
3
Soft Clients & Smart Routing
4
Reporting and Analytics
1

Voice tailored disposition page for lead management, increase booking volume and call quality.

2

PMS data gives agents access to prior and current reservation information.

3

Use our soft-client anywhere your agent is. Combined with smart routing, ensures your guests talk to the same rep again.

4

Reporting and analytics that will make call scoring ancient and outdated.

Voice Feature Highlight

Analyze which agents close. Generate tasks, and convert more calls calls into booked reservations.

* SendSquared is a FCC regulated telecom.