5 Tips for Effective Year-End Communication with Homeowners for Vacation Rental Management Companies
As the year comes to a close, it’s important for vacation rental management companies to communicate with their homeowners about the progress and improvements that have been made throughout the year. Effective communication is essential for maintaining strong relationships and building trust in the ma
The Role of Hospitality CRM Solutions in Creating Personalized Guest & Owner Experiences
Hospitality CRM solutions are essential for the hospitality industry. They assist hotels, resorts, vacation rental management companies, and other hospitality businesses in managing their relationships with guests and owners, while also improving the overall guest and owner experience. By utilizing a hospit
5 Ways SMS Automations Can Enhance the Guest Experience for Hotels and Resorts
SMS automations have the potential to offer a higher level of engagement and conversion for businesses, and this is especially true for the hospitality industry. According to SMS statistics from SendSquared, the open rate for SMS messages is as high as 98%, with a click-through rate of 22% and an impressive
The Dangers of Sending Attachments in Confirmation Emails: A Guide for Resorts and Hotels
It is standard practice for confirmation emails for reservations to be sent without attachments, as they provide all necessary information directly in the body of the email. However, there may be some cases where attachments are included with these emails. While attachments may seem convenient, they can act