5 Ways SMS Automations Can Enhance the Guest Experience for Hotels and Resorts
SMS automations have the potential to offer a higher level of engagement and conversion for businesses, and this is especially true for the hospitality industry. According to SMS statistics from SendSquared, the open rate for SMS messages is as high as 98%, with a click-through rate of 22% and an impressive
The Dangers of Sending Attachments in Confirmation Emails: A Guide for Resorts and Hotels
It is standard practice for confirmation emails for reservations to be sent without attachments, as they provide all necessary information directly in the body of the email. However, there may be some cases where attachments are included with these emails. While attachments may seem convenient, they can act
