One of the first steps when onboarding with our voice platform is to prepare for porting your numbers. Phone number porting is the process of transferring a phone number from one provider to a different provider. Currently SendSquared uses Twilio as our phone carrier. To start the process you will need to g

Voicemail boxes can be set up in the SendSquared Voice platform. These voicemails can be general voicemails or also voicemails that are associated only with users/agents. Some examples of when voicemails can be utilized are: After Hours Calls, Business Hours overflow calls from queues, Auto attendant routin