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Help Center

HomeHelp Center
March 28, 2024
By Nicolas Wegener

How to Opt-In for SMS Notifications via API

To enhance your communication with users and ensure they receive timely updates, consider integrating SMS notification opt-in at various touchpoints throughout your user journey. Ideal places to insert this feature include during the booking process, at checkout, upon final payments through the guest portal

Help Center
August 18, 2023
By Nicolas Wegener

SendSquared Video – Inbound Calls

Hey Steve here from SendSquared. In this video, I’ll be diving into one of the most powerful features of our platform – email marketing. I’ll show you how to navigate the email templates section and create, modify, and manage all the emails you want to send through your property. Whether i

Help Center
August 18, 2023
By Nicolas Wegener

SendSquared Video – PMS Segments

Help Center
August 18, 2023
By Nicolas Wegener

SendSquared Video – Task Management

Hey there! In this video, I’ll be showing you how to manage tasks in our system. You can find them on the left-hand side under the sales task or by clicking on Tasks and I’ve signed ease. Tasks have different labels such as email, to do, and phone calls. You can easily mark them as […]

Help Center
August 18, 2023
By Nicolas Wegener

SendSquared Video – Email Marketing & SendSquared Editor

Hey Steve here from SendSquared. In this video, I’ll be diving into one of the most powerful features of our platform – email marketing. I’ll show you how to navigate the email templates section and create, modify, and manage all the emails you want to send through your property. Whether i

Help Center
August 18, 2023
By Nicolas Wegener

SendSquared Video – Email Marketing Campaigns

Hey Steve here from SendSquared. In this video, I’ll be diving into the email marketing side of SendSquared and showing you how to create a mass email campaign. I’ll walk you through the process of choosing a template, selecting your target audience, and analyzing the campaign’s performanc

Help Center
August 17, 2023
By Nicolas Wegener

SendSquared Video – Texting Capabilities

In this video, I, Steve from SendSquared, will provide an overview of the texting capabilities offered by SendSquared. I will discuss both two-way texting and automated texting, which are seamlessly integrated with your property management software (PMS). I will demonstrate how to create SMS templates, how

Help Center
July 22, 2023
By Nicolas Wegener

SendSquared Video – CRM Walkthrough

Help Center
May 2, 2023
By Nicolas Wegener

Adding a Checkbox for SMS Opt-in on Your Reservation Checkout Page

In this help article, we will guide you on how to add a checkbox to your reservation checkout page, allowing guests to opt-in to receive text messages. It is important to provide a proper opt-in process that complies with legal requirements and includes the necessary legal verbiage to ensure guest consent.

Help Center
April 20, 2023
By Nicole Finnegan

Voice Extended: A Comprehensive Training Video

In this training video, we will focus on Extended Voice Training, which is essential for call center agents to build rapport with customers and provide exceptional service. We’ll cover everything from vocal warm-up exercises to techniques for projecting your voice and speaking clearly and confidently.

Help Center

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Categories:

Experience Help Center Innovation Press Software Updates Stories Uncategorized White Paper

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WhatsApp for Hospitality: Bridging PMS, CRM, and Guest Experience

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September 24, 2024

AirBnb and Messaging with SendSquared

November 10, 2023

Elevate Your Communication Game: WhatsApp Templates and Messaging with SendSquared

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