Industry
Deliver Unforgettable Guest Experiences for Hotels
The HubSpot of Hospitality. SendSquared gives hotels the tools to build lasting guest relationships, drive direct bookings, and optimize every aspect of hotel operations through an all-in-one CRM and marketing platform.
Build Lasting Guest Loyalty
Turn one-time visitors into lifelong guests. SendSquared's CRM captures guest data across every touchpoint, including WiFi, website, email, and phone, and empowers your team to deliver personalized experiences that keep guests coming back.
- Comprehensive guest profiles built across all touchpoints
- Lifetime value tracking for every guest relationship
- Automated post-stay engagement and loyalty campaigns
- Guest segmentation for targeted, personalized outreach
Increase Direct Bookings
Reduce OTA dependency and own your guest relationships. Capture leads through website chat, WiFi, and multi-channel marketing. Convert inquiries into bookings with automated follow-ups and AI-optimized send times.
- Website chat and lead capture to convert visitors
- Multi-channel marketing across email, text, and voice
- AI-powered send-time optimization for higher engagement
- Automated inquiry follow-up and booking recovery
Streamline Hotel Operations
Unify your hotel's communication and operations into a single platform. From a unified inbox managing voice, email, text, and WhatsApp to automated task management and team workflows, SendSquared eliminates operational silos and boosts efficiency.
- Unified inbox consolidating voice, email, text, and WhatsApp
- Automated task management and team workflows
- In-house call center capabilities with voice technology
- PMS integration for seamless data synchronization
Ready to Get Started?
See how SendSquared can transform your hospitality operations.
Schedule a Demo