WiFi Platform
WiFi Captive Portal
Turn your property WiFi into a guest data capture tool. When guests connect, the captive portal collects their email and phone number, linking them to their reservation in your CRM automatically. Build true lifetime value by seeing every person connected to a stay. Trigger welcome automations the moment they walk through the door.
Guest Data Capture at the Access Point
Two capture strategies for different property types. Phone-and-email capture collects both data points for maximum contact coverage, with SMS opt-in handling built in. Email-only capture works for simpler deployments. Both strategies create or find contacts in your CRM automatically, set the source as WiFi, and fire a workflow trigger for immediate follow-up.
Phone + Email Capture
Maximum coverage with built-in SMS opt-in compliance at the splash page.
Email-Only Mode
Simpler deployments capture email alone when SMS is out of scope.
Auto Contact Create
Creates or matches a contact in the CRM the moment a device connects.
Source = WiFi
Every captured contact is tagged with source for attribution and segmentation.
PMS Reservation Linking
WiFi contacts link back to reservations through your PMS integration. When a guest connects and provides their email or phone, SendSquared matches them to their active reservation, tying the WiFi login to the booking record. This creates the guest topology that reveals true lifetime value: not just the person who booked, but everyone who stayed.
Reservation Linking
Matches WiFi contacts to active bookings through PMS data.
Guest Topology
See every person connected during a stay, not just the booker.
Enriched Profiles
Reservation context flows into the captured contact automatically.
LTV Accuracy
Cross-referenced bookings and WiFi data make lifetime value real.
True Lifetime Value Through WiFi
A family of four books one reservation, but four people connect to WiFi. SendSquared captures all four contacts and groups them back to the reservation. Now you know the true value of that booking, and you have a direct communication channel with every guest, not just the person who made the reservation. This first-dimensional connection topology is unique to SendSquared.
Every Guest, Captured
Capture every guest on a reservation — not just the one who booked.
Grouped to Booking
WiFi contacts group back to the reservation for true composite LTV.
Direct Channels
Reach every guest from a single stay, not just the primary booker.
Connection Topology
First-dimensional guest relationships unique to SendSquared.
WiFi Login Automation Triggers
The moment a guest connects to your WiFi, a workflow trigger fires. Use it to send a welcome message, deliver their digital guidebook, push a local restaurant guide, or offer a late-checkout upsell. WiFi login triggers work with every automation action, including email, SMS, WhatsApp, task creation, and tag assignment. Time your outreach to when guests are physically on your property.
Login Fires Trigger
Connecting to WiFi fires a workflow trigger in real time.
Welcome Moments
Auto-send welcome messages, guidebooks, or upsell offers on arrival.
Delayed Sequences
Combine with time delays for mid-stay and post-stay follow-ups.
Auto-Tag Contacts
Tag on WiFi login for segment-based targeting across campaigns.
Vacation Rental & Resort WiFi
Individual access points for vacation rentals with per-property captive portal configuration. Enterprise-grade virtual controllers for resorts and hotels with hundreds of access points. Each property can have its own branded splash page through your captive portal hardware. SendSquared handles the data layer, your portal hardware handles the presentation.
Per-Unit APs
Individual access-point config for vacation rental deployments.
Enterprise Controllers
Virtual-controller support for resorts with hundreds of APs.
Data API Layer
SendSquared runs the data; your captive portal owns the splash page.
Per-Property Branding
Each property carries its own branded splash experience.
Contact Verification via WiFi
WiFi capture doubles as a verification touchpoint. When guests provide their email and phone at the access point, both data points are validated, creating a verified contact with real communication channels. SMS opt-in records are created during phone capture. Email validation tracks verification status. Every WiFi-captured contact enters your CRM with confirmed, deliverable contact information.
Dual Validation
Email and phone are validated right at the WiFi capture point.
SMS Opt-In Auto
Opt-in records are created automatically during phone capture.
Verified Contacts
Every captured contact enters the CRM with deliverable information.
Deliverability Status
Validation status is tracked for campaign-level deliverability calls.
Multi-Property & Multi-Brand
Manage WiFi configurations across your entire portfolio from one platform. Each property's WiFi setup links to its brand through the valid domains system. Contacts captured at different properties are all unified in the same CRM, with source tracking that tells you which property captured them. Brand-level scoping ensures segments and campaigns target the right audience per property.
Portfolio-Wide
Manage WiFi across every property in the portfolio from one platform.
Brand Association
Each property maps to a brand via the valid domains system.
Unified CRM
All properties write to one CRM with per-location source tracking.
Brand Scoping
Segments and campaigns scope cleanly to the right property or brand.
Testimonials
What Our Clients Say
“I can definitely attribute a good number of reservations to SendSquared. Between the easy follow-up communication within the system and the CRM pulling up information as a call comes in, our reservations team is being more intentional on their calls, resulting in better conversions.”
Brock Reich
Chief Operating Officer, Orlando Resorts Rental
“My experience with SendSquared has been eye opening. To be honest I didn't think something this good existed. Having all emails, texts, calls, web chat and marketing in one place has given my company and team a huge advantage. SendSquared has saved us both time and money which are very important factors to my small business of 50 luxury homes. The company is amazing to work with and extremely helpful whenever it was needed.”
Jessica Goree
Chief Operations Officer, Beach Reunion
“SendSquared is a game-changer for our resort operation. Its ability to integrate with our reservation software, providing real-time reservation information during phone calls, allows us the opportunity to build off of the rapport we've already created with our repeat guests. We're answering phone calls asking our guests how their kid's baseball season went, instead of asking for their names.”
Tim Oxborough
Reservation Manager, Sugar Lake Lodge
“We manage over 300 properties and SendSquared has been instrumental in streamlining operations. Consolidating all communications into one platform while maintaining personalized guest experiences has been transformative for our team.”
Shawn Montgomery
Director of IT, Collins Vacation Rentals
“SendSquared is an indispensable tool for us! One of their significant standout attributes is its ability to centralize communication channels, offering a one-stop solution for managing various modes of interaction. This consolidation streamlines our workflows, enhancing our efficiency and productivity. What's better is their customer support elevates the user experience. Their responsive team is always ready to assist, going above and beyond to ensure seamless integration and utilization.”
Fred Cercena
CEO & Founder, GetAway Vacations
Frequently Asked Questions
How does WiFi marketing capture guest data?
Guests connect to your property WiFi through a branded splash page that captures email, phone, and opt-in consent - creating contacts automatically in your CRM.
Can WiFi logins trigger automations?
Yes. WiFi login triggers fire workflows for welcome messages, property guides, upsell offers, and post-stay follow-ups based on when guests connect.
Does it work with existing WiFi hardware?
Yes. SendSquared integrates with standard access points and controllers. No proprietary hardware required - works with your existing network.
Can I customize the splash page?
Yes. Brand your splash page with custom logos, colors, and messaging. Collect the data fields you need and present property-specific welcome content.
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