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Oracle OPERA SendSquared Integration for Hotels and Resorts

Enterprise PMS Integration

Oracle OPERA SendSquared Integration for Hotels and Resorts

SendSquared connects to Oracle OPERA through the Oracle Hospitality Integration Platform (OHIP) so enterprise hotels and resorts can run guest communication and marketing off live reservation data. Real-time profile sync powers a connected hotel CRM, multi-channel messaging, and campaigns that target on real stay history.

OHIP REST APIs Real-Time Sync Text Voice Email
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What SendSquared adds on top of Oracle OPERA

OPERA runs enterprise operations: reservations, front office, rate and room management, and folio. SendSquared adds the guest relationship layer it was not built for, working from the same reservation data OPERA already holds.

Real-time sync through OHIP

The Oracle Hospitality Integration Platform is Oracle's modern API layer for OPERA. SendSquared connects as a registered application so guest records stay current without manual imports.

  • Connects through the Oracle Hospitality Integration Platform (OHIP) REST APIs
  • Reservations, guest profiles, and stay data flow into SendSquared in real time
  • Reservation events trigger pre-arrival, in-stay, and post-stay automations
  • OPERA fields such as stay dates, room types, rate codes, and revenue become segment conditions

Frequently Asked Questions

How does the Oracle OPERA integration work?

SendSquared connects to OPERA through the Oracle Hospitality Integration Platform (OHIP), syncing reservations, guest profiles, and stay data in real time, then adds CRM, marketing, and messaging on top. Your team keeps running OPERA the way it always has.

Does it support OPERA Cloud and OPERA 5?

The integration targets OPERA Cloud through OHIP. Properties on OPERA 5 can connect where OHIP access is available for their environment. We scope the exact setup with your team during onboarding.

What does OHIP access require?

OHIP is Oracle's API platform for OPERA. Hotels grant integration access from their OPERA Cloud environment, and SendSquared connects as a registered application with its own credentials. We handle the integration setup on our side.

Can I segment guests using OPERA data?

Yes. OPERA reservation fields such as stay dates, room and rate types, revenue, and booking source are available as segment conditions for targeted email, SMS, and voice campaigns.

Searching for an "Oracle OPERA CRM"? OPERA by Oracle Hospitality handles enterprise property management for hotels and resorts: reservations, front office, rate and room management, and folio. SendSquared adds the layer it was not built for: hotel CRM with PMS-connected guest profiles, a unified inbox threading SMS, WhatsApp, email, and voice into one conversation per guest, PMS-powered email marketing with revenue attribution, and AI voice agents that answer inbound calls with live OPERA reservation context. Use OPERA for operations, and layer SendSquared on top for the guest relationship.

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Hotel messaging brings SMS, WhatsApp, Airbnb, email, and voice into a single guest profile so your team works from one conversation.