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SendSquared
Maestro SendSquared Integration for Hotels and Resorts

PMS Integration

Maestro SendSquared Integration for Hotels and Resorts

SendSquared connects directly to Maestro PMS so independent hotels, resorts, and condo operators can run guest communication and marketing off live reservation data. Real-time profile sync powers a connected hotel CRM, multi-channel messaging, and campaigns that target on real stay history.

Real-Time Sync Bi-Directional Data Text Voice Email
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What SendSquared adds on top of Maestro

Maestro runs operations: reservations, front office, sales and catering, and folio. SendSquared adds the guest relationship layer it was not built for, working from the same reservation data Maestro already holds.

Real-time, bi-directional data sync

Guest records stay current in both platforms without manual imports, so every message and campaign is grounded in what the PMS already knows.

  • Reservations, modifications, and cancellations flow into SendSquared within seconds
  • Guest profiles, folio data, and property details stay current across both systems
  • Reservation events trigger pre-arrival, in-stay, and post-stay automations
  • Stay history, room and package types, revenue, and booking source become segment conditions

Frequently Asked Questions

How does the Maestro integration work?

SendSquared syncs reservations, guest profiles, and folio data from Maestro in real time, then adds CRM, marketing, and messaging on top. Your team keeps running the PMS the way it always has.

Does it support cloud-hosted and on-premise Maestro?

Yes. Maestro runs cloud-hosted or on-premise, and SendSquared connects to either deployment for guest data sync and campaign automation.

Can I segment guests using Maestro data?

Yes. Maestro reservation fields such as stay dates, room and package types, revenue, and booking source are available as segment conditions for targeted campaigns.

What property types does it fit?

Maestro serves independent hotels, resorts, spas, golf properties, and condo and vacation rental operations. SendSquared adds the guest relationship layer across all of them.

Searching for a "Maestro CRM"? Maestro PMS handles property management for independent hotels, resorts, and condo properties: reservations, front office, sales and catering, and folio. SendSquared adds the layer it was not built for: hotel CRM with PMS-connected guest profiles, a unified inbox threading SMS, WhatsApp, email, and voice into one conversation per guest, PMS-powered email marketing with revenue attribution, and AI voice agents that answer inbound calls with live Maestro reservation context. Use Maestro for operations, and layer SendSquared on top for the guest relationship.

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Hotel messaging brings SMS, WhatsApp, Airbnb, email, and voice into a single guest profile so your team works from one conversation.