Platform
One Hospitality CRM. Three Industries.
SendSquared is one hospitality CRM and marketing platform serving vacation rental property managers, hotel operators, and resort operators. Same platform underneath; the page below explores how SendSquared serves each industry. Pick the lens that matches your operation, or explore by feature.
By Industry
Same Platform, Industry-Specific Lens
Vacation Rental CRM
Built for vacation rental property managers running on Streamline, Barefoot, Escapia, Guesty, Hostaway, and other VR PMS systems. Owner CRM, gap night fill, multi-week stays, direct booking conversion.
See the VR viewHotel CRM
Built for hotel operators running on Cloudbeds, RoomKeyPMS, StayNTouch, Versa, Visual One, and RDP. Front desk integration, group bookings, AI Voice for reservations, RevPAR optimization.
See the Hotel viewResort CRM
Built for single resorts and multi-property resort groups running on Cloudbeds, RDP, Visual One, and other resort PMS platforms. Multi-property loyalty, amenity package automation, AI Voice concierge, cross-property lifetime value tracking.
See the Resort viewAcross all three industries, the same SendSquared workflows drive guest loyalty — anniversary campaigns, win-back sequences, and lifetime-value-based offers turn one-time stays into repeat direct revenue.
By Feature
Explore Platform Features
Unified Inbox
Every guest channel in one workspace
AI Voice Agents
24/7 phone coverage with PMS context
Enterprise Voice System
Cloud phone system with PMS integration
Email Marketing
PMS-powered campaigns with revenue attribution
Automations
20+ trigger types and conditional workflows
Lead Management
Pipelines, automated follow-up, attribution
Advanced Segmentation
40+ PMS-powered conditions
Lifetime Value
Track guest revenue across stays and properties
WiFi Marketing
Captive portal guest data capture
Digital Guidebooks
Branded property guides delivered via SMS or email
Surveys
NPS scoring and review routing
Postcard Marketing
Trackable physical mail with QR conversion
Website Chat
Web-to-SMS lead capture
Guest Verification
ID upload with audit trail and badge
Reporting
Executive, campaign, and call analytics
Mobile App
iOS and Android for the team on the go
Tasks
Workflow-driven team task management
Ready to Get Started?
See how SendSquared can transform your hospitality operations.
Schedule a DemoThe unified inbox is one piece of SendSquared's hotel messaging stack — every channel (SMS, WhatsApp, Airbnb, email, voice) threaded against one PMS-linked guest profile.