Strategy
Vacation Rental CRM + PMS Integration
A vacation rental CRM disconnected from your PMS is just a contact list. Learn how PMS-connected CRM drives direct bookings and lifetime value.
Technology
AI Voice Agents for Hotels: What Works in 2026
AI voice agents handle hotel reservations, guest inquiries, and after-hours calls. What hospitality operators need to know before implementing.
Strategy
Reduce OTA Dependency: Book Direct
Reduce OTA dependency with a multi-channel direct booking strategy. Enterprise VR companies shift 15%+ of bookings direct without losing occupancy.
Technology
Hotel Unified Inbox for Guest Communication
Guests reach out via email, SMS, WhatsApp, Airbnb, phone, and web chat. A unified inbox brings every conversation into one view so nothing gets missed.
Strategy
WiFi Email Capture for Hotel Marketing
WiFi email capture turns guest network access into a direct marketing channel. Most hotels miss this opportunity to build their contact database.
Strategy
Gap Night Fill for Vacation Rental Companies
Gap night fill strategies for vacation rentals: automated campaigns target the right guests to fill empty calendar nights and recover lost revenue.
Technology
Hotel Call Tracking Beyond CallRail
Generic call tracking tools weren't built for hospitality. Hotels and resorts need call tracking that connects to their PMS, CRM, and guest profiles.
Experience
Digital Guidebooks for Vacation Rentals
Digital guidebooks deliver check-in instructions, property info, and local tips to guests on their phone. Reduce support calls and drive upsells.
Company
SendSquared Update: New Platform
SendSquared update: we rebuilt the site from the ground up with a faster, cleaner experience showcasing our hospitality platform features.
Experience
AI Voice Cost Savings for Hospitality
AI voice cost savings for hospitality: how property management companies cut costs by automating calls, qualifying leads, and improving service.
Experience
Guest Remarketing for Lasting Loyalty
Guest remarketing costs 5-7x less than new acquisition. Systematic campaigns build loyalty, lifetime value, and a compounding revenue engine.
Experience
Curated Guest Experiences in Hospitality
Curated guest experiences are the new standard. Touchpoints from booking to checkout win loyalty when vacation rentals match hotel-level service.
Experience
Hospitality CRM for Guest Loyalty
How a hospitality CRM helps vacation rental companies, hotels, and resorts deliver personalized guest and owner experiences at scale.
Experience
WhatsApp Messaging for Hospitality
WhatsApp messaging is the ideal channel for hospitality guest communication, especially for reaching international travelers.
Experience
WhatsApp Templates for Hospitality Messaging
How to use WhatsApp templates and messaging with SendSquared to reach 2 billion+ users - especially international hospitality guests.