Strategy
Hotel Upselling With Guest Data and CRM
Hotel upselling powered by guest data and CRM automation. Use reservation data and pre-arrival workflows to increase revenue per booking.
Strategy
Segmentation by LTV and Spend for Hotels
Guest segmentation by lifetime value and spend reveals YoY trends, identifies your most profitable travelers, and optimizes marketing budgets.
Technology
AI Voice Agents for Hotels: What Works in 2026
AI voice agents handle hotel reservations, guest inquiries, and after-hours calls. What hospitality operators need to know before implementing.
Technology
Hotel Unified Inbox for Guest Communication
Guests reach out via email, SMS, WhatsApp, Airbnb, phone, and web chat. A unified inbox brings every conversation into one view so nothing gets missed.
Strategy
WiFi Email Capture for Hotel Marketing
WiFi email capture turns guest network access into a direct marketing channel. Most hotels miss this opportunity to build their contact database.
Technology
Hotel Call Tracking Beyond CallRail
Generic call tracking tools weren't built for hospitality. Hotels and resorts need call tracking that connects to their PMS, CRM, and guest profiles.