Side-by-side cost comparison of an in-house front desk, a third-party answering service, and an AI receptionist for vacation rentals and small hotels in 2026.
VRMA Executive Summit 2026 (May 11–13, Terranea Resort) is where the vacation rental industry's senior operators meet. AI voice has moved from pilot to production this year — here's why it'll be the dominant operations conversation, and what to ask vendors on the floor.
AI voice for resorts in 2026: per-property knowledge bases, amenity-aware routing, owner and VIP bypass, and the staffing math behind 24/7 phone coverage across multi-property portfolios.
Agent productivity and abandonment reports reveal staffing gaps and communication breakdowns that impact revenue and satisfaction.
