Strategy
WhatsApp Messaging for Vacation Rentals & Hotels
WhatsApp messaging for vacation rentals and hotels — 2 billion users, international guest reach, template approval rules, and how to integrate it with PMS reservations.
Strategy
Channel Management for Vacation Rentals — How It Plugs Into Your CRM
Channel management for vacation rentals owns OTA distribution. The CRM owns the guest record. How they fit together for Airbnb, VRBO, Booking.com, and direct-booking operators.
Strategy
AI Voice at VRMA Executive Summit 2026: The Operations Story Property Managers Are Coming For
VRMA Executive Summit 2026 (May 11–13, Terranea Resort) is where the vacation rental industry's senior operators meet. AI voice has moved from pilot to production this year — here's why it'll be the dominant operations conversation, and what to ask vendors on the floor.
Operations
Vacation Rental Owner Communication Cadence
Owner communication cadence guide for vacation rental operators. Monthly statements, quarterly check-ins, and reports that drive homeowner retention.
Strategy
Vacation Rental Marketing: Build a Database
Vacation rental marketing starts with a guest database. WiFi capture, automated sequences, and owner relations to turn first-time guests into repeat bookers.
Strategy
WhatsApp Unified Inbox for Vacation Rentals
European travelers prefer WhatsApp. Vacation rental operators need a unified inbox with WhatsApp to serve guests across Europe.
Operations
Guest and Owner Surveys for Vacation Rentals
Automated guest and owner surveys give vacation rental operators real-time feedback to improve satisfaction, reduce churn, and grow portfolios.
Experience
Homeowner Communication Year-End Guide
Homeowner communication tips: five strategies for vacation rental managers to share year-end progress and strengthen owner retention.
Experience
SMS Marketing for Hospitality Teams
SMS marketing engages guests across pre-arrival, on-site, and post-departure touchpoints. A key differentiator for vacation rentals and resorts.
Experience
Direct Bookings for Property Managers
Direct bookings keep more revenue and build advantages OTA-dependent companies can't match. Strategies to grow your direct channel.
Experience
Curated Guest Experiences in Hospitality
Curated guest experiences are the new standard. Touchpoints from booking to checkout win loyalty when vacation rentals match hotel-level service.
Experience
Airbnb Messaging with SendSquared
Airbnb messaging made simple: SendSquared's official partnership with Airbnb brings unified inbox and automation for vacation rental managers.
Experience
VR Concierge Services: Getting Started
How vacation rental concierge services provide personalized guest service that enhances stays, drives repeat bookings, and unlocks concierge revenue.
Experience
Concierge Services: Guest Engagement
How vacation rental concierge services elevate the guest experience with activity planning, grocery delivery guest service, and stress-free stays.
Experience
Vacation Rental Concierge Upselling Strategies
Concierge upselling strategies for vacation rentals that enhance guest experience, drive repeat bookings, and support concierge service implementation.
Experience
VR Concierge Transportation Services
Concierge transportation for vacation rentals: airport transfers, car rentals, and guest transportation arrangements for a seamless experience.
Experience
Vacation Rental Concierge Implementation Guide
Concierge implementation guide: deploy services across the full guest journey for outstanding vacation rental experiences.